Work Skills: Customer Service

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James

I have been a secondary school teacher for five years, and am currently retraining to be a librarian. I also have retail experience as an assistant store manager.

Maria

I have extensive experience in customer service, ranging from wait staff, front of house and manager of Wendy’s Supa sundaes. As manager, I undertook execution of sampling and promotional activities. My retail and sales experience includes phone and face to face cold sales, clothing and gym equipment sales assistant. Work in cleaning has been in a ski resort hotel in Japan. Formerly employed as a high school teacher, I have good communication and administrative skills. My present situation involves Personal Training at gyms, lessons in dance and basic combat skills training and teaching English as a second language.

Tane

I have experience working in a coffee lounge in Wellington, at Honda NZ as an assistant receptionist, at Dunkin’ Donuts as a crew member & as an Usher at the Pop-Up Globe in Auckland.

Shelley

Experienced in retail, hospitality jobs and working at fairy parties!

Hone

Rock Climbing and Kayaking Instructor, Fergs Kayaks, Wellington
Teaching and demonstrating the safe use of rock climbing equipment and belay equipment to individuals and groups.
Taking school groups on guided kayaking tours around Wellington Harbour.
Selling and hiring climbing gear, kayaks, longboards, bicycles and inline skates.

Catering Assistant, Krishna Food, Wellington 2015, Preparing vegan food in the morning and delivering it to hungry students at the Victoria University Law Campus

Commercial Cleaner, Eco Cleaning, cleaning commercial offices after hours.

Victoria

I have 10+ years of administration experience working in both public and private sectors. I also have 5 years of experience working in retail. In both admin and retail I have gained a lot of experience working with customers, either face to face or over phone/email.

Axel

I have worked in customer service, promotional work, hospitality, retail and have been acting for over 10 years.

Tatum

I have been a children’s leader at a Christian camp, children’s party entertainer, an usher for various events and theatres, a cashier, a chef’s assistant, a festival site decorator, on set art department assistant, and a casting intern for Shortland Street.

Lloyd

Worked in advertising agencies for 15 years as a manager, nz and uk.

Worked as handyman

English teacher, Thailand

Watersport business in Thailand

Currently fulltime artist

Stuart

October 2016 – Present
Bell Desk Attendant, Pullman Auckland, Accor Hotels
• Customer service and relations
• Luggage and vehicle handling
• Transport and tourism booking
• Data entry

Aug 2015 – October 2015
Field Interviewer, Colmar Brunton, Consumerlink, Auckland
• Directly approaching and interviewing survey qualifiers
• Conducting interviews, tablet operation
• Data entry

Sep 2014 – April 2015
Porter, Skycity Grand Hotel, Skycity, Auckland
• Customer service and relations
• Luggage and vehicle handling
• Transport and tourism booking

Dec 2013 – Feb 2014
Direct marketer, Apache Promotions, Aida Group, Auckland
• Product knowledge and expertise
• Direct customer relations
• Physical fitness

Nov – Dec of 2011
Kitchen hand, The Prospect of Howick, Howick
• Food prep
• Dish washing
• Cleaning up after service

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