Work Skills: Telesales

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Strong background in all things Technology.
Many years providing IT consulting for businesses.
Managed a small IT firm and staff.


In my work life I have tackled a variety of roles, ranging from Youth Work to Customer service. In my time working with young people, I organised events and trips and was in a sole charge role, supervising teenagers in a variety of contexts. I recently spent a year on contract in the Veterans’ Affairs call centre in a high pressure role dealing with clients and service providers. From 2014 to 2017, I taught drama to teenagers in a self-employed position in Wellington. I have experience in administration, using Excel, data entry, binding and copying. Additionally, I have worked in customer facing roles at businesses such as Mobil and McDonald’s and have cash handling experience. I’m reliable, positive and always up for a challenge.


Worked in customer service and administration for several years. My strengths are working with people.


Pullman Auckland (September 2015 – Present) – Bell Desk Attendant
Apache Promotions (January – March 2014) – Direct Sales
Skycity Grand (September 2012 – April 2013) – Bell Desk Attendant


I have experience in sales, customer service, retail and childcare.

Fiona Helen

Hospitality Management / Revenue Management
General Hospitality work in Bar area, Restaurant and Receptions.
Brand Ambassador and Promotions Work
Role Play – UK Medical exams and NZ Solicitors competition
Babysitting + Boarding House Dean
Mystery Shopping
BA Hons in Drama and English Literature


I have extensive experience in Event Management and hospitality working in many different areas of this industry. I have also worked in various promotional, brand ambassador roles in London. All of these juggled between a successful career as a performer in the West End, London.


Trained actress at Guildford school of acting England. Worked professionally for 7 years in and out of hospitality and event work for companies such as Invisible Events. Confident to use transferable skills from acting in different work environments in role play and front of house roles. Competent waitress/ bar tender and also personal assistant. Very organised and reliable.


Promotion work also work at Te Pou Theatre. Front of house and behind the scenes.

Sales Manager at Dick Smith Electronics


I worked in a supermarket for 6 years, in multiple departments within the store. I have been working as a presenter for Big Review TV since leaving that job. I have also done casual work covering reception and helping out for events for several different companies. All of this is detailed on my CV.

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